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Privacy Policy

Current as of November 1, 2023

This Privacy Policy describes how our organization, Lobster Innovations B.V. located at Molengraaffsingel 12, 2629 JD Delft, the Netherlands, uses the personal data we collect from you when you use our website or service.

What data do we collect?

While using Lobster Robotics website and services, we may ask you to provide us with personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • First name and last name

  • Email address

  • Phone number

  • Usage data

Usage data

Usage data is collected automatically when using the website. Usage data may include information such as your device's IP address browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data..

How do we collect your data?

You directly provide Lobster Robotics with most of the data we collect. We collect data and process data when you:

  • Register online for our newsletter.

  • Voluntarily complete a survey from or provide feedback on any of our forms or via email.

  • Use or view our website.

How will we use your data?

Lobster Robotics may use your personal data so for the following purposes

  • To provide and maintain our website.

  • To contact you by email, phone or equivalent forms of electronic communications.

  • To manage your requests.

  • Process your order and manage your account.

  • Email you with special offers we think you might like.

 

Lobster Robotics may share your personal information in the following situation: 

  • To processes your order, we may send your data to and also use the resulting information from credit reference agencies to prevent fraudulent purchases.

  • With website providers to monitor and analyze the use of our surface.

How long will we store your data?

Lobster Robotics will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Lobster Robotics will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer time periods.

What are your data protection rights?

Lobster Robotics would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access. You have the right to request us for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification. You have the right to request that us correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

  • The right to erasure. You have the right to request that us erase your personal data, under certain conditions.

  • The right to restrict processing. You have the right to request that us restrict the processing of your personal data, under certain conditions.

  • The right to object to processing. You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability. You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email contact@lobster-robotics.com

Links to other websites

Our website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's website. We strongly advise you to review the Privacy Policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

If you have any questions regarding this Privacy Policy, you can contact us by email: contact@lobster-robotics.com

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